Change of mind
Because Pursuing Your Potential is a downloadable digital product, we do not ordinarily provide refunds for change of mind, non-use or finding another product you prefer.
This does not limit any consumer right or remedy that the law does not allow us to exclude.
Consumer rights and remedies
You may be entitled to a remedy if the product is faulty, cannot reasonably be accessed, does not match its description or fails to meet a legal consumer guarantee. Depending on the circumstances, the remedy may include restored access, redelivery, replacement, a price reduction, refund or compensation.
Delivery and access problems
If access does not arrive, check the email address used at checkout and your spam or promotions folders, then contact us. We will try to restore access or provide the appropriate remedy.
How to request help or a remedy
Email hello@powerofpotential.co or use the contact method on your Payhip receipt. Include the email used at checkout, the purchase date, any order number and a short description of the problem.
We assess each request on its facts. Nothing in this policy excludes, restricts or modifies a consumer right or remedy where doing so would be unlawful.